Question 1

How does BookMyService verify businesses?

Accepted Answer

All businesses on the platform go through a rigorous verification process including identity verification, license or certification checks, and background screening before being listed.

Question 2

What safety measures are in place during services?

Accepted Answer

We require all businesses to follow safety protocols. Customers can rate and review businesses after each service, and we take all safety concerns seriously.

Question 3

How do I report a safety concern?

Accepted Answer

You can report safety concerns directly through the app by going to the appointment details and selecting "Report an Issue", or by contacting our safety team at safety@bookmyservice.app.

Question 4

What happens if I feel unsafe during a service?

Accepted Answer

Your safety is our top priority. If you feel unsafe, please leave the situation immediately and contact emergency services if needed. Then report the incident to us at safety@bookmyservice.app.

Question 5

Are my personal details shared with businesses?

Accepted Answer

We only share the minimum necessary information with businesses to facilitate your booking. Your full contact details are protected and not shared without your consent.

Safety Center

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Safety FAQs

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